SmartRestroom
SmartRestroom turns airport restrooms into intelligent data-collecting environments that improve the overall passenger experience. This à la carte solution allows airports to choose from a set of features to customize their system to their specific needs. Included in this feature set are passenger throughput counting, passive janitorial staff monitoring, smart latches and lights, digital occupancy displays, automatic cleaning alerts, and passenger feedback surveys.
The solution includes the SmartRestroom Business Intelligence Platform and user interface. The Business Intelligence Platform allows airports to view current data for all restrooms in the SmartRestroom system, as well as passenger and janitorial staff information in the form of graphs and charts. The user interface allows authorized users to view detailed information about the restrooms and janitorial staff, including passenger throughput, cleaning time stamps, staff activity, and the alert log.
Queue Management
Security wait times are of paramount concern to passengers when traveling. If wait time information is not easily accessible on the airport’s website or before security, passengers may arrive hours early for their flights or miss them, which causes stress for passengers and airport staff.
With the TRAX Queue Management solution, passengers can save valuable time and help airports reduce congestion to deliver enhanced customer service. This solution delivers accurate queuing information using technology such as Bluetooth, video analytics, Wi-Fi and thermal imaging to monitor passenger movement and flow through security queues. TRAX then calculates and displays the estimated wait times to passengers on the airport website and on monitors before security queue entrances. This solution also comes with a Business Intelligence Platform that allows airport owners to view real-time and historic wait time data.
Aero360
The Aero360 Suite allows airport authorities to easily manage and display real-time flight information, baggage information and gate information to airport passengers. The solution can integrate with any airline interface or flight data source to update expected departure times and accept changes made by authorized staff using the system’s web-based interface.
The system can also display visual paging messages, urgent airport information and other public announcements. With optional add-ons, any flight, baggage, or gate information screen can show weather forecasts, local and national news headlines, or any other information available through an RSS feed. Aero360 can also publish real-time airline data to the airport’s website, allowing passengers to check arrivals, departures, gate changes and flight status.
Engage
Engage is a digital signage solution that allows users to easily create directional signage, personalized messages, digital directories, and advertisements to display on monitors or video walls in the airport. The solution’s user-friendly interface is equipped with a library of images, templates and more to give users the tools they need to reach airport passengers.
The flexibility of Engage makes it an ideal addition to gate areas. Once passengers have arrived at their departure gates, a digital advertisement for the nearest restaurant or retail concessionaire can show them how to spend their time before boarding. For the early morning hours, users can schedule Engage to run a coffee shop advertisement to point passengers to the closest coffee provider.
